Terms & Conditions

1. Introduction

Welcome to Break2Fix. By using our website and services (mobile repairs, unlocking, etc.) in Edmonton, you agree to these Terms.

2. Services

We repair a wide range of devices: smartphones, laptops, tablets, computers, gaming consoles, and cameras, including water damage and network unlocking services.

3. Appointment & Operating Hours

We operate Monday–Friday from 10 AM–7 PM, and Saturday from 10 AM–6 PM. Sunday is closed. Appointments are recommended but not mandatory. We reserve the right to reschedule.

4. Pricing & Payment

Quotes are estimates. Final prices may change based on actual repair complexity. Payment is due upon service completion. We accept cash, credit, and major debit cards.

5. Warranty & Liability

Repairs are covered under a limited warranty (typically 30–90 days, depending on service) covering defects in workmanship only. Break2Fix is not liable for:

  • Pre-existing conditions not disclosed by customers

  • Data loss unless explicitly agreed upon

  • Damages from misuse after service

6. Customer Responsibilities

You must back up your data before repair; Break2Fix is not liable for data loss. You must disclose all relevant issues and device history.

7. Device Retention & Pick-Up

Unclaimed devices for more than 90 days after service completion may be considered abandoned. We reserve the right to recycle or sell parts to cover storage costs.

8. Intellectual Property

All content on our website (text, images, logos) is owned by Break2Fix and may not be used without permission.

9. Updates & Changes

We may modify these Terms at any time. Updated versions will be posted on our website. Continued use implies acceptance.

10. Governing Law

These Terms are governed by Alberta, Canada. Disputes will be resolved in local courts.